Shipping Policy

Australia:

Orders over $199 receive FREE shipping.
Orders under $199 receive flat rate shipping of:
- $14.95 for orders under 2.99 kg
- $29.95 for orders 3 kg and above

Handling & Delivery Times:

Australia:
- Standard Shipping: 5-8 business days
- Express Shipping: 1-2 business days (to metro areas) 
- Please allow a further 5-8 business days for deliveries to regional areas.

Redeliveries & Missed Deliveries:

All missed deliveries which are returned back to sender/us will incur an additional delivery charge. This will be the exact cost that is charged to us to redeliver the missed delivery by Australia Post.

Shipping Protection/Insurance

Shipping Protection is an optional add-on available at checkout and may be preselected for convenience, but you can remove it before completing your order. It is designed to provide extra support for delivery issues that may fall outside our standard shipping responsibility, such as theft after delivery, lost parcels, or delivery disputes not otherwise covered. When selected, Shipping Protection allows us to resolve eligible issues more quickly, including arranging a replacement without lengthy investigation timeframes. Choosing not to add Shipping Protection does not affect any rights you may have under local Consumer Laws.